Your personal data is held in trust with us. This policy explains how we collect, use, and protect your information.
Welcome to the big wi platform. We believe protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy clearly outlines what data is collected when you use the big wi platform, how that data is used, and the steps we take to keep it secure.
In Brief: We never sell your data to third parties. Your information is used solely to provide you with our services.
This Privacy Policy is an integral part of Big Wi's Terms & Conditions. By using the Big Wi platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team.
This Privacy Policy applies to big wi's website, mobile application, and all associated digital services. We comply with international data protection regulations and hold the privacy of our users in the highest regard.
Big Wi may update this Privacy Policy at any time. When changes are made, we will update the "Last Updated" date at the top of the page and, where necessary, notify registered users. We recommend reviewing this page from time to time.
Big wi only collects the data needed to provide you with the best possible service. We never gather personal information beyond what is necessary.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name & Date of Birth | At Registration | Identity Verification & Age Confirmation |
| Mobile Number & Email | At Registration | Account Communication & Security |
| Address | KYC Verification Timeframe | Legal Compliance & Identity Verification |
| National ID / Passport | KYC Verification Timeframe | Age & Identity Verification |
| Financial Information (Mobile Pay/Nagad Number) | At the time of payment | Transaction Processing |
Certain information is collected automatically while you use the big wi platform:
Our Commitment: We never store your password in plain text. Passwords are always kept as encrypted hashes, which cannot be read.
Big wi uses your personal data only for specific, defined purposes. We never use your information for anything unrelated to your service.
You can opt out of big wi marketing communications at any time — just contact support or use the "Unsubscribe" link at the bottom of any email. Opting out of marketing will not affect important account-related notifications, which will continue to be sent.
Big wi uses cookies and similar tracking technologies on the platform. These are necessary to enhance your browsing experience and ensure the platform functions correctly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and platform security | Until Session Ends |
| Functional Cookies | Remembering Language & Preferences | 1 year |
| Analytics Cookies | Understanding Platform Usage Patterns | 6 Months |
| Security Cookies | Detecting fraudulent activity | 30 days |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Big wi never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.
We never: Selling or renting your personal information to advertisers, data brokers, or any other third parties.
All third-party service providers operate under strict data protection agreements with Big Wi. They receive only the information needed for a specific purpose and may not use it for anything else.
Big Wi follows the highest industry standards to protect your data. Our technical and organizational measures safeguard your information against unauthorized access.
Important: No method of transmission over the internet is 100% secure. That said, big wi ensures the highest technical safeguards are in place. Please notify us immediately if you notice any suspicious activity.
As a big wi user, you have a number of rights over your own data. We respect these rights and are ready to help you exercise them.
To exercise any of these rights, email us at support@bigwi.net. We will respond within 30 days. In certain cases, legal obligations may prevent us from fulfilling a request in full — but we will always clearly explain why.
Big wi does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration of account activity |
| Transaction History | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Customer Support Contact | 3 years |
| Marketing Preferences | Until consent is withdrawn |
| Log Files & Technical Data | 12 months |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Big wi does not collect data from or permit platform access to anyone under the age of 18. The protection of minors is our highest priority.
If we become aware that a minor has created an account by mistake, the account will be closed immediately and all associated data will be deleted.
For Parents & Guardians: If you suspect your child is using big wi, please contact us immediately at support@bigwi.net.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us.
You can Help CenterYou can also visit our Help section, where you'll find answers to common questions.
At big wi, your privacy isn't just a policy — it's a core responsibility.
Enjoy the best Sports Betting experience with your privacy fully protected.
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